File Upload Guidelines
For the fastest turnaround and cleanest plan coordination, start with a DWG (best) or a high-quality PDF. Supporting documents and site photos help us verify conditions quickly and reduce avoidable back-and-forth.
Primary required upload
Please upload DWG (best) or PDF (vector preferred). If you only have a scanned PDF, upload it anyway—plus photos.
DWG (best)
PDF (vector preferred)
Best (fastest + most accurate)
These preserve scale and linework—less tracing, fewer assumptions.
- DWGAutoCAD file (survey / site / architecture)
- PDF (vector)Selectable linework; preserves scale
Also accepted
If you don’t have DWG, upload the best PDF you have.
- PDF (scanned)Readable sets OK; may require tracing
Please do not upload ZIP files. If you have multiple files, upload them individually.
Documents
Plan check comments and notes help us respond quickly and accurately.
- DOC / DOCXNotes, narratives, plan check text
- XLS / XLSXSchedules, calculations, requirement lists
- TXTSimple requirements or notes
Images / markups
Useful for screenshots, redlines, and reference images.
- JPG / JPEGPhotos, plan snapshots, markups
- PNGScreenshots, exported diagrams
Tip: If your plans are scanned, include a couple clear site photos and any plan check comments you received.
Recommended photo formats
These help verify trees, frontage, slopes, utilities, and existing conditions.
JPG / JPEG PNG HEIC TIFF
Best shots to include: street frontage + curb, yard overview, existing trees (on-site & street), meters/irrigation, retaining walls/slopes.
Quick rules
- Please do not upload ZIP files.Upload individual files instead.
- Avoid low-resolution screenshotsUpload original files when possible.
- Locked PDFs slow things downPlease avoid password-protected files.